FAQs

Frequently Asked Questions

Who are My Wimbledon?

We’re a husband-and-wife team who first launched My Wimbledon in 2017, sharing the best of the area and supporting local independent businesses. We stepped back for a while to start a family, and in 2026 we’re back, picking up where we left off.

What is the LoveLocal Card?

Born during the first lockdown, the LoveLocal Card was created to support independent businesses across London.

For £36 a year, you’ll receive a physical and digital card, giving you 10–20% off at participating businesses. Browse all current offers on our website, where you’ll find full details and any applicable restrictions.

We also donate 5% of every card sale or renewal to Wimbledon Foodbank.

How do I use my LoveLocal Card?

For most businesses, you can redeem the offers by showing your LoveLocal Card (printed or digital) when requesting the bill or visiting a shop. Please tap on the offer you want to use and read the terms and conditions in case there are other instructions to follow.

How do I order a LoveLocal Card?

You’re in the right place! Simply purchase your LoveLocal Card membership here on our website. Your membership costs £36 per year (equivalent to £3 per month, billed annually) and is paid via Direct Debit.

Once you’ve signed up, we’ll post your printed card and email you your digital card, so you can start enjoying your local discounts straight away.

When will I receive my LoveLocal Card?

Once you’ve completed your sign-up, you’ll receive an email within 48 hours with a link to add your digital LoveLocal Card to your Apple or Google Wallet. Be sure to open this email on your mobile device and tap ‘View My Membership Card’.

Your physical LoveLocal Card will then be posted to you and should arrive within 5–7 working days.

When will I receive a confirmation email for my order?

You will receive a confirmation email when the direct debit payment is processed which can take 1-3 days. If you are unsure if your direct debit was set up successfully, you can email us at lovelocal@mytowndigital.com and we will confirm for you as soon as possible.

When will my LoveLocal Card membership renew?

Your membership will automatically renew annually, unless you contact us by email at lovelocal@mytowndigital.com to cancel.

How can I contact My Wimbledon?

If you have any questions or encounter any problems when using your LoveLocal Card you can email us at lovelocal@mytowndigital.com and we will get back to you as soon as possible. You can also reach us on Instagram via DMs if you’d prefer.

Terms & Conditions

You can read the full terms & conditions for the LoveLocal Card here.

Thank you everyone for the support so far, we hope the LoveLocal Card brings you lots of value!

Join today for

£36

per year